Refund and Return Policy
Learn about our digital product delivery, licenses, exceptions, and refund guidelines.
Welcome to Digihallo. We provide high-quality digital products designed to bring value to entrepreneurs, students, freelancers, and users of all ages. Please read this Refund and Return Policy carefully before making a purchase.
About Digihallo Digital Products
Digihallo is a trusted global marketplace for premium digital products. We offer trending eBooks, Printable Books, Templates, Images, AI Prompts, and Free Tools. Once purchased, your digital product is available instantly and access is lifetime—download and use it forever!
Product Licensing
We offer two types of licenses:
- Personal License: For personal use only.
- Commercial License: For business or commercial use.
Check each product page for specific license details.
Delivery of Digital Products
All products are delivered digitally. After payment:
- You are automatically redirected to Google Drive to download your file instantly.
- Access is lifetime and files can be downloaded anytime.
Indian Customers: Use our secure payment gateway Cashfree via UPI, cards, net banking, or wallets. Click "Buy Now" and download instantly from Google Drive.
International Customers: Payments accepted worldwide via PayPal, Gumroad, Payhip, Ko-fi, and other options. Download files from Google Drive after payment.
Refund Policy
Due to the digital nature of our products, we generally do not offer refunds or exchanges. Please review product descriptions carefully before purchase.
We do not issue refunds for non-tangible irrevocable goods (“digital products”) once the order is confirmed and the product is sent.
No Change of Mind Refunds
Refunds are not available if you:
- Change your mind after purchase
- Do not use the product
- Decide the product is not what you expected
Instant digital downloads cannot be returned or exchanged.
Exceptions
Refunds may be considered in rare cases such as:
- Duplicate charges for the same product
- Non-receipt of product despite successful payment (contact within 7 days)
- Corrupted or inaccessible files that cannot be resolved
If applicable, contact mail.digihallo@gmail.com with order details.
How to Request a Refund
- Email us at mail.digihallo@gmail.com within 7 days of purchase.
- Include your order ID, payment receipt, and issue description.
- We will investigate and respond within 5 business days. If approved, the refund will be processed via the original payment method.
Physical Products (Printable / Third-Party Links)
Some products may link to physical items on platforms like Amazon.com or POD services. Digihallo is not responsible for returns or refunds on third-party products. Please check the third-party website's return and refund policy before purchasing.
Order Cancellation
Currently, we do not offer order cancellations once the order is placed. However, if you have not received your product within 7 days, please contact us at mail.digihallo@gmail.com for assistance.
Returns
As all products on Digihallo are digital, returns are not accepted.
Contact Us
If you have any questions regarding our Refund & Return Policy, contact us at:
- Email: mail.digihallo@gmail.com
- Website: digihallo.blogspot.com